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Business Application Manager

Tel-Aviv · Full-time

About The Position

Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a pioneer in the field, we are committed to delivering real financial value to our extensive network of clients.

We are seeking a skilled Business Application Manager to join us. The successful candidate will be responsible for managing all internal systems. This role requires a strong understanding of financial processes, as well as expertise in utilizing HubSpot, ERP (specifically NetSuite), and IT infrastructure.

Responsibilities:

System Management:

  • Oversee and be hands-on in the implementation, maintenance, and optimization of all internal systems within the company.
  • Manage external IT resources, ensuring the smooth operation and integration of external systems including Zendesk, HubSpot, Monday.com, and NetSuite
  • Ensure the seamless integration and functionality of HubSpot and NetSuite ERP systems.
  • Collaborate with cross-functional teams to identify system requirements and implement solutions to streamline finance processes.

HubSpot and NetSuite Expertise:

  • Serve as the primary point of contact for HubSpot and NetSuite-related inquiries, troubleshooting issues, and providing technical support.
  • Develop and customize HubSpot workflows, dashboards, and reports to align with the company's objectives.
  • Configure and optimize NetSuite modules to support accounting, billing, and financial reporting needs.

IT Infrastructure:

  • Manage the IT infrastructure supporting finance systems, including servers, networks, and databases.
  • Implement security protocols and data protection measures to safeguard sensitive financial information.

Training and Documentation:

  • Develop training materials and conduct sessions to educate relevant team members on system functionalities and best practices.
  • Create and maintain comprehensive documentation for system configurations, processes, and procedures.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Proven experience (3-5 years) in information systems management
  • Extensive knowledge of HubSpot and NetSuite ERP systems, including configuration, customization, and administration
  • Excellent analytical and problem-solving abilities with a keen attention to detail
  • Exceptional communication and interpersonal skills with the ability to collaborate effectively across teams

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